Guest FAQs
Find answers to the most common questions from our guests, covering everything from villa amenities and bookings to local tips and insider advice for an unforgettable Ibiza stay.
What time is check-in and check-out?
Check-in is from 3 PM and check-out by 11 AM. Early check-in or late check-out can be arranged upon request, subject to availability.
Is cleaning included during my stay?
Yes, your villa will receive a professional cleaning service before arrival. Additional cleaning or housekeeping services can be arranged on request.
Are there any hidden fees or deposits?
No hidden fees. A security deposit is required, which is fully refundable, and all costs are clearly outlined at the time of booking.
Can I bring my pet?
Some villas are pet-friendly. Please check the specific villa’s policy or contact our team to discuss your requirements.
Do the villas have Wi-Fi and entertainment options?
Yes, all villas are equipped with high-speed Wi-Fi, smart TVs, and entertainment amenities to ensure a comfortable stay.
How can I arrange transportation or airport transfers?
We can organize private transfers, car hires, and chauffeur services to make your arrival and departure seamless.
Are the villas suitable for children?
Many of our properties are family-friendly, with safety features and amenities. Please check the specific villa description or contact us for details.
Can I request a private chef or catering services?
Absolutely! Our concierge team can arrange private chefs, catering, and bespoke dining experiences at your villa.
What safety measures are in place at the villas?
Each villa is equipped with secure access, safety locks, and necessary safety equipment. Additional precautions can be discussed on request.
What activities and attractions are nearby?
From beach clubs and watersports to cultural sites and hiking trails, we provide tailored recommendations to make the most of your Ibiza stay.
If you have any further questions, please don't hesitate to contact us